Presenter - Brittany Hodak
Just as Customer Experience (CX) is the new battlefield for winning and keeping customers, Employee Experience (EX), is the new battlefield for attracting and retaining rockstar employees. Fairs have the unique challenge of working with an army of volunteers, contractors, and part-time employees. In this interactive workshop, Brittany will apply the SUPER Model from her keynote to attracting, training, and empowering all of the team members necessary for creating amazing events that turn guests into superfans.